• Guards and patrol officers are often responsible for monitoring access points and verifying the identity and authorization of individuals attempting to enter restricted areas.
• Access control is the process of regulating who is allowed to access a particular area or resource. This can include physical access to a building or facility, access to information or data, or access to equipment or machinery

Key Content

Provide Guard and Patrol Services:

• LU1: Preparing for guard and patrol duties
• LU2: Performing static guard duties
• LU3: Handling of Telephone Calls and Lost and Found Properties
• LU4: Performing patrol duties
• LU5: Write Reports and Hand Over Duties

Operate Basic Security Equipment:

• LU1: Operating access control equipment
• LU2: Operating alarm monitoring equipment
• LU3: Operating CCTV monitoring equipment

Learning Outcomes

Provide Guard and Patrol Services

• LO1: Carry out guard and patrol duties according to organisational procedures and legal requirements.
• LO2: Ensure the proper use of equipment for assigned security operations that is in accordance to organisation standard operating procedures (SOPs).
• LO3: Identify the various organisation stakeholders involved in guard and patrol activities.
• LO4: Report incidents during assigned guard and patrol activities.
• LO5: Handle calls in accordance to organisation SOPs.
• LO6: Handle theft incidents in accordance to organisation SOPs and relevant legal requirements.
• LO7: Handle prohibited and hazardous items.
• LO8: Carry out patrol of building premises with the use of mobile devices.
• LO9: Inform and report issues and situations during the conduct of guard and patrol activities to appropriate authorities.
• LO10: Adopt the correct methods of recording incidents in occurrence book.
• LO11: Check and return all equipment for handing over to incoming shift.

Operate Basic Security Equipment

• LO1: Identify different types of access control equipment and their limitations.
• LO2: Operate and perform basic troubleshooting on access control equipment.
• LO3: Handle equipment for access control operations in accordance to organisational procedures.
• LO4: Identify and report any unauthorised and illegal items in the documentation record.
• LO5: Operate alarm monitoring equipment.
• LO6: Report alarms from alarm monitoring equipment.
• LO7: Operate CCTV monitoring equipment.
• LO8: Report alarms from CCTV monitoring equipment.

Mode of Learning

Primary mode of learning for this course is Face-to-Face Classroom session. This will be supplemented with interactive role play sessions which serves to connect newly-learned knowledge and skills with the realities of the workplace and jobs.